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    Client Center: Where to Add IP Addresses to Authenticate Ex Libris Services

    • Product: 360 Core Client Center

    There are two locations to enter my library's IP addresses in the Client Center. Which location is correct?

    There are two locations in the Client Center for entering IP addresses and ranges of IP addresses. The following is a quick guide to what location each Ex Libris service uses for IP authentication.

    Client Center > Library Settings > Library/Institutional IPs

    The Client Center provides a space for client libraries to enter IP addresses and/or IP ranges, which enables authentication into our discovery services as needed. All clients are encouraged to enter their IP addresses and ranges in this location:
    1. Go to the Client Center > Library Settings > Library/Institutional IPs page.
    2. Click Add, enter each IP or range, and click Save.

      NOTE: When adding a single IP address instead of a range, leave the second field (IP Address Range End) empty.
    IP addresses and ranges entered in this location enable access to the following services:
    • Summon
    • 360 Link (affects only Google Scholar)
    • Ulrichsweb

    User Authentication Administration Console > User Authentication Settings

    See this document for instructions on configuring your library's IP addresses and ranges to the following services:

    E-Journal Portal: The E-Journal Portal does not require IP authentication under normal circumstances. You may, however restrict access to your library's E-Journal Portal using this User Authentication Settings method, and then checking the Enable User Authentication checkbox in the E-Journal Portal Administrative Console as described here.


    • Date Created: 9-Feb-2014
    • Last Edited Date: 15-Dec-2020
    • Old Article Number: 7532