Why is the PO Line "Waiting for Invoice" in Rialto Order History even though the Invoice is paid and closed?
Product: Rialto
Question
Why is the PO Line "Waiting for Invoice" in Rialto Order History even though the Invoice is paid and closed?
Answer
Review the following fields to ensure that both the Invoice and PO Line match:
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Invoice Line total price vs. PO Line total price.
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Invoice Line quantity vs. PO Line quantity for pricing.
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Within the PO Line, make sure that the PO Line Details section > Invoice status field is set to Fully Invoiced.
- Article last edited: 15-Jul-2021