• Article Type: General
• Product: Aleph
• Product Version: 20

Problem Symptoms:
Errors in AIK:

1. AIK step 3.1, for extracting the Oracle software as root, gets:

Extract Oracle software

Oracle RDBMS:
Creating directory '/exlibris/app/oracle/product/11'.
Creating directory '/exlibris/app/oracle/product/11/.mozilla'.
Creating directory '/exlibris/app/oracle/product/11/.mozilla/plugins'.
Creating directory '/exlibris/app/oracle/product/11/.mozilla/extensions'.
Please enter the location of the Oracle software media files [/exlibris/ftp_from_exlibris]:
Error: The files /exlibris/ftp_from_exlibris/ora11_linux64.tar.gz_* do not exist


2. In the later AIK step which applies the license, the following error occurs:

/exlibris/aleph/a20_1/aleph/exe/rts32: error while loading shared libraries: libclntsh.so.11.1: cannot open shared object file: No such file or directory

Cause:
Looking on another server where the v20 aik was run successfully, the

/exlibris/ftp_from_exlibris/ora_11_linux64.tar.gz files

are instead:
/exlibris/ftp_from_exlibris/ora11_linux64.tar.gz files.

Resolution:
1. Copy each of these files as ora11_linux64.tar.gz_xx
2. Re-run step 3.1 to extract the Oracle software.

Category: Upgrade

• Article last edited: 10/8/2013