• Article Type: General
• Product: Aleph
• Product Version: 20

Problem Symptoms:
After rebooting the server, attempt to start apache on port 8991 with util w/3/6 fails with "Permission denied: httpd: could not open error log file". (See Additional Information below for complete error message in the log.)

Cause:
Incorrect permissions on /exlibris/aleph/u20_1/alephe/apache/logs/error_log and access_log files:

[root@xxxxxxx logs]$ ls -lrt
-rw-r--r-- 1 root root 12870329 Apr 3 12:05 access_log
-rw-r--r-- 1 root root 119632 Apr 3 12:05 error_log

Resolution:
1. su or sudo to root.
2. Change the permissions:
[root@xxxxxxx logs]# chmod 666 error_log
[root@xxxxxxx logs]# chmod 666 access_log

3. ls -lrt should then show:
[root@xxxxxxx logs]# ls -lrt
-rw-rw-rw- 1 root root 12870329 Apr 3 12:05 access_log
-rw-rw-rw- 1 root root 119632 Apr 3 12:05 error_log

4. Exit root and start apache as "aleph" with util w/3/6:
/exlibris/aleph/u20_1/alephe/apache/bin/apachectl restart: httpd not running, trying to start
/exlibris/aleph/u20_1/alephe/apache/bin/apachectl restart: httpd started