Can not print records in the /L interface

• Article Type: General
• Product: Aleph
• Product Version: 17.01

Description:
We can not select and print records.
In the www_server log we see the error: www_server_10101.log: service err... document number: 000000000 short doc (Z13) could not be found in library: PWD50
PWD50 is our Aleph permission library, so I’m not sure why the program is looking for a Z13 in that library. Please advise.

Resolution:
We found there was a missing link in the apache server for printing from the interface.
In order to define the printing functionality from the interface, the script create_htdocs_links should be run to define link to the printing directory to the apache server.
In the production server , the aleph_start file includes the following lines:
setenv USER_MOUNT1 /wrkspc1/exlibris/ill
setenv TMPDIR ${USER_MOUNT1}/u${ALEPH_VERSION}_$ALEPH_COPY/tmp

In order for this path definition to work with the apache_server definitions, you need to run the following script:
create_htdocs_links this will activate the soft link to the following path (in tmp@. --> /wrkspc1/exlibris/ill/u16_7/tmp/)

this will be the result path:
/exlibris/ill/u16_7/alephe/apache/htdocs/wrkspc1/exlibris/ill/u16_7/tmp