Error Message After Customer Logs into OPAC
- Article Type: General
- Product: Aleph
- Product Version: 20
Problem Symptoms:
Patron has past-due book that has not been returned to the library.
Upon log in, an error message appears:
"The requested file was not found on the server
Please contact the library administration and inform them about this problem"
Cause:
The file under alephe/www_f_lng/patron-notice file is missing
Resolution:
1. Add the patron-notice file to the directory alephe/www_f_lng/
2. Run util x/7
3. Restart the WWW server
Category: Circulation
Subject: Patrons
- Article last edited: 3/11/2014