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    GUI Version" in GUI Help -> About is blank

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    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    1. The "GUI Version" in the pc's GUI Help -> About is blank. And/or
    2. .exe files imported to the pc by Version Check have suffix of ".upg".

    Cause:
    * In one case, the pc's .\alephcom\bin\verutil.exe file did not correspond to that in the $aleph_dev/aleph/pc_exe/sp_exe/alephcom/bin/ directory.

    * In another case, the pc's .\alephcom\bin\verutil.exe file was missing entirely.

    Resolution:
    1. Get a correct, current verutil.exe -- either by:

    * copying it from another pc or

    * ftp-ing it from the $aleph_dev/aleph/pc_exe/sp_exe/alephcom/bin/ directory on the server.

    2. If the xxx.exe file has a ".upg" suffix, then rename the xxx.exe.upg to xxx.exe .

    3.. Restart the GUI client.

    Category: System Management (500)

    • Article last edited: 10/8/2013