Import Records crashes Cataloging client

• Article Type: General
• Product: Aleph
• Product Version: 20

Problem Symptoms:
"Import Records" brings up "Convert Records" screen on right, but crashes immediately with the messages:

Aleph Catalog has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.

Cause:
Bad files on PC.

Resolution:
* Remove any files from the PC's .\Catalog\ConvertIn\ and .\Catalog\ConvertOut\ directories.

* Restart the Cataloging client.