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    In Doc Center: "Access denied: you do not have permission to view this document"

    • Article Type: General
    • Product: Aleph

    Description:
    In the Documentation Center, you are able to look at documents OK, but if you don't do anything for about 30 minutes, you get the message "Access denied: you do not have permission to view this document" when you try to look at a document.

    Resolution:
    This is usually *not* an actual permission problem but rather a *timeout* problem.

    You need to go back to the log-in screen and log in again.


    • Article last edited: 10/8/2013