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    Missing Order Numbers In EDI Invoices

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    ? Order numbers are missing from one or more invoice entries.
    ? Vendor reference numbers belonging to the missing orders are present ./XXX50/edi/in/xml_processed/file.xml.
    ? BIB records associated with the missing orders contain the processed vendor reference numbers.

    Cause:
    Information in the Acquisitions Order Index has failed to synchronize with the Z79 Order Index.

    Resolution:
    1. Run the acq-04 ?Rebuild ILL and Acquisitions Order Index? service in XXX50
    2. Check the XXX50_p_acq_04 process log in alephe/scratch upon completion to verify that no errors have been recorded.

    Additional Information

    ? The acq-04 service rebuilds the Acquisitions Order Index, deleting the current index and recreating it by reading all Acquisitions Order Request Records.
    ? This procedure locks the Aleph system and should only be run when the library is closed.

    Category: Acquisitions (500)

    Subject: EDI (500)

    • Article last edited: 10/8/2013