Online access denied in Primo to ADAM items even when user is logged in

• Product: Aleph
• Product Version: 20, 21, 22, 23
• Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

Problem Symptoms:
User tries to view an online resource in Primo which is an Aleph ADAM object
The user is denied access to that object unless he logs in
User logs in but is still denied access to the object

Cause:
A cookie is saved in Aleph in the first attempt to view the object. When trying to view the object again after login, Aleph uses the cookie and does not check for SSO; therefore Aleph does not know that the user performed login.

Resolution:
In Aleph, comment out the following line from the file $alephe_root/www_f_lng/pds-sso:
document.cookie = "ALEPH_SESSION_ID = $SESS; path = /";

• Article last edited: 1-Jun-2016