Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Oracle errors: io_z36_start6, update_cursor1 z37, update_cursor9 z31

    • Article Type: General
    • Product: Aleph
    • Product Version: 22

    Problem Symptoms:
    The following are seen repeatedly in the www_server log:

    request: "/X?op=LOGIN&USER_NAME=WWW-X&USER_PASSWORD=WWW-X&LIBRARY=VCC00"
    X SERVICE: LOGIN
    2015-03-26 13:16:17 25 [000] [vrb] server_main: OUT 0.0242 383
    2015-03-26 13:16:17 26 [000] [vrb] IN 20150326 131617
    ip address: 64.94.37.34 723
    request: "/X?****"
    X SERVICE: BOR-INFO

    Oracle error: io_z36_start6
    ORA-00942: table or view does not exist

    Oracle error: update_cursor1 z37
    ORA-00942: table or view does not exist
    ...
    ...
    Oracle error: update_cursor9 z31
    ORA-00942: table or view does not exist

    Cause:
    Uncertain.

    Resolution:
    None yet. These errors would *seem* to be associated with the Primo "My Account" function, but that function is working fine.

    Additional Information

    Note: These errors *do* seem to be found in connection with the z700 errors (described in Article 000017986). We are going to see if fixing those errors also fixes these.

    Category: System Management (500)