Patron login fails: "Error: URL did not return 200. PDS server down?"
- Article Type: General
- Product: Aleph
- Product Version: 21
Problem Symptoms:
The following message appears repeatedly in the www_server log:
"Error: URL did not return 200. PDS server down? URL:http://xyz.primo.hosted.exlibrisgroup.com:8991/pds"
and the patron login fails.
Cause:
PDS server down or otherwise inaccessible
Resolution:
1. Bring up the PDS server.
2. If the PDS server *is* up, consult KB 34945 ("Unable contact the PDS server execlp No such file or directory PDS server down").
Category: Web OPAC (500)
Subject: User info (500)
- Article last edited: 10/8/2013