Photocopy charge defaults to "C" even though we don't charge for photocopies

• Product: Aleph
• Product Version: 20, 21, 22, 23
• Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

Description:
We do not charge for photocopies but the charge drop-down in the Photocopy Request Information tab defaults to 'C' even though we have removed the Charge entry from abc50/tab/pc_tab-exp_field.eng. What else do we need to change to get the 'C' to go away and the 'F' (for free) to display?

Resolution:
The default value that pops up in the OPAC as well as the GUI is coming from the patron's Z305 record, specifically the Z305-PHOTO-CHARGE field. Since almost all of your patrons have the photocopy field set to "C", this is controlling most of your new requests. In order to get the system to default to "F", you will need to change the Z305 records to have an "F" in the Z305-PHOTO-CHARGE field. Here is a little SQL that shows the values you currently have in your Z305 records in the production abc50 library:

SQL> select Z305_PHOTO_CHARGE, count(*) from z305 group by Z305_PHOTO_CHARGE;

Z COUNT(*)
- ----------
C 34349
F 232
72

You should be able to change these with no real consequences using SQL like this in "s+ abc50":

update Z305  set Z305-PHOTO-CHARGE = 'F' where Z305-PHOTO-CHARGE <> 'F';
commit;

• Article last edited: 12-Mar-2016