Problem with ILL Services

• Article Type: General
• Product: Aleph
• Product Version: 19.01

Description:
Upon trying to run any services in ILL on ver 19 on the test server, I was presented with an error message to say that the system could not locate p-ill-nn.xml. I checked /exlibris/aleph/a19_2/aleph/pc_b_eng and couldn't see any p-ill-nn.xml files for p-ill-50.xml, p-ill-05.xml, p-ill-01.xml,p-ill-03.xml ,p-ill-02.xml ,p-ill-10.xml ,p-ill-09.xml ,p-ill-08.xml ,p-ill-07.xml ,p-ill-14.xml ,p-ill-12.xml ,p-ill-11.xml.

Resolution:
You client was calling the ill services menu for the "old" GUI ILL. This was caused by the presence of the old menu-ill.xml in $alephe_root/pc_b_eng. I've copied menu-ill2.xml to menu-ill.xml, and the problem is now resolved. Unless you've customized the menus, it would be best to remove them from $alephe_root/pc_b_eng, so they are called from a19_2/aleph/pc_b_eng.