Request appears immediately in patron "List of Hold Requests", but not in item's

• Article Type: General
• Product: Aleph
• Product Version: 20

Description:
When we create a CATALOGER hold request via "Fast Cat" in GUI Circ, the request appears immediately in the patron "List of Hold Requests", but not until the following day in the the item's "List of Hold Requests".

Resolution:
Is the "Non Active requests" checkbox checked in the "List of Hold Requests" display? Since the item's z37_request_date had not yet been reached when you were looking at the item's holds yesterday, it would have displayed only if the "Non Active requests" box was checked.

To summarize:

In the patron "List of Hold Requests" you see all holds;
in the item "List of Hold Requests", if the "Non Active requests" checkbox is not checked, you see only active requests.

• Article last edited: 10/8/2013