Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Second cir-51 run on same day produces fewer notices

    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    Two runs of cir-51 (Overdue and Lost Billing Summary Letter) are done on the same day.

    * The output of the first run is used to check for items on the shelf, to ensure patrons are not notified about an overdue of something they have already returned.
    * Then a second run is performed and the notices are actually sent.

    Today, the first run produced 29 overdue notices, while the second produced only five.

    Cause:
    The reason that fewer notices are being produced in the second cir-51 run is that the z36_letter_date has been updated to today's date. When the second run occurs cir-51 sees that a notice has already been sent today and does not send another one.

    Resolution:
    Specify "No" for "Update Database" in the first submission, and "Yes", in the second.

    Category: Circulation (500)

    Subject: Patrons


    • Article last edited: 10/8/2013