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    The connection has timed out. The server at ... is taking too long to respond

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    After changing the Production WebOPAC port from 8992 to 80, our internal staff can access the OPAC (http://www.abc.edu/F) OK, but outside patrons always get the message:

    The connection has timed out. The server at www.abc.edu is taking too long to respond.

    Trying "http://www.abc.edu:80/F" gives them the same result.

    Resolution:
    This was a firewall issue. Opening port 80 for this server corrected the problem.


    • Article last edited: 10/8/2013