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    Trying to stop the patron's email address from printing on overdue letters

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    • Article Type: General
    • Product: Aleph
    • Product Version: 16.02

    Description:
    Can we make it so the patron's email address does not print on the cash user letter and the overdue summary?
    It shows in the address window of the envelope.
    We still want the letters to both email and print so we want to make sure we don't lose that functionality.

    Resolution:
    Check the following:

    1. Be sure that you're commenting out the line in funcs-address.xsl

    2. Be sure that you're rebuilding the html pack in the usm01 (UTIL I/6)

    2. Be sure that you're using <!-- and -->, not <xsl:comment> </xsl:comment> to comment out lines.

    You can also refer to the following Knowledge Base entries for more information:

    KB 7198 - How to Print Notices to Patrons to Both the Printer and Email (FAQ)

    KB 5166 - Can we setup the form to Email only, and if no valid email exists, not to Print?

    • Article last edited: 10/8/2013