Unable to create new user profiles; 9844 error
- Article Type: General
- Product: Aleph
- Product Version: 16.02
Description:
After applying the October 2006 16.02 Service Pack, we get a 9844 error in trying to create a new user profile .
Resolution:
16.02 rep_change 1442 is involved in this. You have two choices,
1) Leave the CHECK-UNIQUE-NAME-BIRTH set to "Y" -- which will require that the user names be unique -- and add the
9844 L A patron with the same name and birth date is already in the system.
line to the ./alephe/error_eng/www_f_heading as instructed in the rep_change. Or
2) Change the CHECK-UNIQUE-NAME-BIRTH to "N".
- Article last edited: 10/8/2013