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    Unable to find Id ..." message in GUI

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20, 21, 22, 23

    Description:
    Where there should be a label next to a box in the GUI, the following message displays "Unable to find Id ...". 

    For example:  "Unable to Find Id JobMgrFileList.Config" 

    Resolution:
    The "Unable to find Id ..." message occurs because the GUI program is looking for a particular line in the .\xxxx\eng\window.dat file and it isn't there. 

    In this example, in the .\alephcom\eng\window.dat file on a PC which had problem we saw:

    JobMgrFileList.Config1                  #Normal Printing
    JobMgrFileList.Config2                  #Preview
    JobMgrFileList.Config3                  #View Raw XML
    JobMgrFileList.Config4                  #Browse XML

    Adding the following line corrected the problem:

    JobMgrFileList.Config5                  #Browse HTML


    Also, check the Knowledge Base for the complete, exact message; make sure that you have the most current window.dat file.

    • Article last edited: 11-Jun-2018