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    Unable to use swipe in circulation

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    In the circulation client when we attempt to use a swipe card (to pass the user details) it produces a remote service error "unable to find global information". I've checked the ALEPHCOM.INI settings and these seem to be correct, for example:

    [AutoInputUserId]
    AutoInputMethod=0
    AutoInput1=0,9,74

    Resolution:
    The configuration should be as follows:
    AutoInputMethod=1 in alephcom.ini :
    [AutoInputUserId]
    AutoInputMethod=1
    AutoInput1=0,9,74

    Additional Information

    swipe card, authentication


    • Article last edited: 10/8/2013