Skip to main content
ExLibris
  • Subscribe by RSS
    • Back
    Aleph
    Ex Libris Knowledge Center

    Upgrade Express 19-20: Cannot install customer data

    1. Last updated
    2. Save as PDF
    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    I am upgrading from Aleph 18 to Aleph 21.

    When I try to call up "Install customer data" on Aleph 21 target machine I get an error even I see the a18_1.tar.gz in ./data-directory. I also checked the ./conf/par_file.

    This is the error:

    0. Exit
    -- 1. Check environment
    -- 2. Install customer data
    -- 3. Run upgrade express
    4. View logfiles

    5. View/Update upgrade parameters
    6. Backup/Restore Oracle Tables to be Upgraded
    7. Store/Restore configuration files
    8. Perform Post Upgrade Express Actions
    9. Transfer data / configuration files between servers


    Please select [0]: 2
    .tar.gzing ./data/a18_1
    run create and/or transfer customer data
    If you transferred the u-tree from another v.a21_1 server, use option 9 to upload it

    Cause:
    The upgrade util configuration file contained a windows carriage return. Therefore this file can not be handled properly on UNIX server.

    Resolution:
    1. Remove carriage return from file /upgrade_express_1901_2001/conf/par_file

    Here are the steps to correct the problem:

    aleph@aleph(a21_1):~/upgrade_express_1901_2001>pwd
    /exlibris/aleph/upgrade_express_1901_2001
    aleph@aleph(a21_1):~/upgrade_express_1901_2001>od -c conf/par_file
    0000000 S _ A L E P H _ A P P _ V E R S
    0000020 I O N = a 1 8 _ 1 \r \n
    0000033
    aleph@aleph(a21_1):~/upgrade_express_1901_2001>dos2unix conf/par_file
    dos2unix: converting file conf/par_file to UNIX format ...
    aleph@aleph(a21_1):~/upgrade_express_1901_2001>od -c conf/par_file
    0000000 S _ A L E P H _ A P P _ V E R S
    0000020 I O N = a 1 8 _ 1 \n
    0000032

    2. Activate the upgrade_util util and execute step "2. Install customer data"

    Category: Upgrade

    • Article last edited: 10/8/2013