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    When trying to access the ILL module for a different ILL unit, the error 'Username ABCD does not exist' is displayed

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    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    We require staff to use the ILL module at this site to review ILLs which have been initiated at other sub-libraries.
    Currently when trying to access the module an error is shown 'Username ABCD desn't exist'

    Cause:
    User does not exist/Access rights are not set up correctly

    Resolution:
    Execute the following steps to create the relevant access rights:

    - create a new staff user (e.g. ABCD) / or choose an existing one by right-clicking on the little key icon at the bottom of the screen / Staff Privileges
    - with option 'Modify' you can assign the 'ILL unit' to the user
    - In 'Access rights' assign at least reading rights for the ILL library 'XXX40' in section '6. Interlibrary Loan', e.g. allow 'ILL Borrowing' - all 'Display ...' rights.

    Category: ILL2 (500) - ALEPH

    Subject: Borrowing Request (500) - ALEPH

    • Article last edited: 9/8/2014