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    error while loading shared libraries: libclntsh.so.11.1: cannot open shared object file

     

    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Problem Symptoms:
    The following error is displayed in one of the log files or Apache or Aleph or PDS:

    error while loading shared libraries:libclntsh.so.11.1: cannot open shared object file
    Some functionalities may not be available such as creation of utf_files

    Cause:
    Apache was started using root and the command apachectl start and not using apachectl_auto. Therefore environment variables from aleph_start were not loaded, including the LD_LIBRARY_PATH so that program is not correctly found by apache.

    Resolution:
    Stop apache using ./apachectl stop
    Start it using ./apachectl_auto

     

     


    • Article last edited: 6-Jun-2016