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    special characters scrambled in "Print Letter to Patron" letters

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    When printing one of the customizable letters in the "Print Letter to Patron" option in the Circulation module, umlauts and other special characters are scrambled.

    Cause:
    Missing UTF-8 declaration line.

    Resolution:
    Make sure to include the template header-gen (which contains the UTF-8 declaration line) in the customized file.

    In the following example the file borrower-letter-a.xsl was customized. A block as below should be present in the file:

    <xsl:template name="header">
    <xsl:call-template name="header-gen">
    <xsl:with-param name="title" select="'YOUR TITLE'"/>
    </xsl:call-template>
    </xsl:template>

    Additional Information

    * The UTF-8 declaration line looks as follows:
    <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=UTF-8"/>

    * The template header-gen can be found in the file funcs.xsl.

    * This article is based on a case where the template header looked as follows:
    <xsl:template name="header">
    </xsl:template>
    Therefore the template header-gen was not included and the UTF-8 declaration line was missing.

    Category: Printing (500)

    • Article last edited: 10/8/2013