Question

Customers reported slowness when loaning or returning items through "Manage Patron Services", and when connected to RFID. This is experienced in Chrome, and by some users. We are not aware of a known issue in Alma. Is there any advice?

Answer

The customer figured it out - in addition to having pop-up blockers disabled, it was needed to allow "Local network access" in Chrome settings.

Please see the screenshot below.

Additional Information

Read more here: Alma – RFID Integration

And: RFID Support

• Article last edited: 17-NOV-2025