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    Firewall error received when trying to Import from the Connexion client

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    Trying to export from Connexion into Alma the record spins for a while and generates an error message:

    "An error occurred while attempting to make a connection to your local system. Check with your system administrator to make sure your firewall is configured to allow the OCLC Connexion server to connect to your local system."

    The workstation's IP is not included in the Cloud Firewall configuration

    1) Please supply Alma Support with your external IP address (or all other client machines that are utilizing OCLC Connexion)
    2) The IP can be found at the following website: It will display the workstation?€™s public (external) IP address.

    Category: Metadata editor

    Subject: Import/Loading

    • Article last edited: 10/8/2013