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    • Alma
    Ex Libris Knowledge Center

    How to suppress the “Request Anyway” (General Hold Request) option from Primo > GetIt?

    1. Last updated
      13:44, 9 Dec 2015
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    • Article Type: General
    • Product: Alma

    Desired Outcome Goal:
    Suppressing of the General Hold Request (Request Anyway) option from Primo > GetIt

    Procedure:
    1. Alma Menu > Fulfillment > Fulfillment Configuration > Configuration Menu > Discovery Interface Display Logic > Display Logic Rules
    2. Add Rule button
    3. Choose parameters for the new rule:
    a. User Group (you can choose all the User Groups)
    b. hide service = General Hold Request
    4. Add/Add and Close button

    Note: this will also hide the "Request a different issue" option.

    • Article last edited: 1/6/2015