Skip to main content
Ex Libris Knowledge Center

I have email notifications configured for a scheduled job, why am I still not receiving emails?

  • Article Type: Q&A
  • Product: Alma
  • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

Question

I have email notifications configured for a scheduled job, why am I not receiving emails?

Answer

* The OTB configuration for the allowed email list is set to the domain of Ex Libris.
* Emails can only be sent to domains which are defined, to allow any domain the list must be empty.
* The General System Administrator role is required to configure the allowed emails list
* To edit this list, go to Administration>General Configuration>Configuration Menu>External Systems>Allowed Emails

Additional Information

OLH-  Configuring Allowed Emails
Also see How to receive email notification for completed jobs

Category: Resource Management

Subject: Jobs