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    Ex Libris Knowledge Center

    I have email notifications configured for a scheduled job, why am I still not receiving emails?

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    • Article Type: Q&A
    • Product: Alma
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Question

    I have email notifications configured for a scheduled job, why am I not receiving emails?

    Answer

    * The OTB configuration for the allowed email list is set to the domain of Ex Libris.
    * Emails can only be sent to domains which are defined, to allow any domain the list must be empty.
    * The General System Administrator role is required to configure the allowed emails list
    * To edit this list, go to Administration>General Configuration>Configuration Menu>External Systems>Allowed Emails

    Additional Information

    OLH-  Configuring User Notification Types
    Also see How to receive email notification for completed jobs

    Category: Resource Management

    Subject: Jobs