"Locate failed" shows for a Borrowing Resource Sharing Request - but inventory exists!
- Article Type: Q&A
- Product: Alma
Question
A borrowing library shows "Locate failed" messages for titles that we own. What would cause the resource sharing locate to fail?
Answer
Reason 1 - Lender Record > Resource Sharing Library > Locate Settings
*Borrower "locate" function looks at Lending's settings for 'locate fields'
* No Locate fields checked (default): Alma compares LCCN then OCLC then (Title and ISBN)
* Locate checked: Fields checked are searched using Boolean 'and' between LCCN AND OCLC
Reason 2
*Value within the identifier fields do not match (as of September 2016, locate fields are not normalized)
* ex. borrower ISBN 0803913060 (pbk.)
* ex. lender ISBN 0803913060
* Result: No Match due to (pbk.) on one record
Reason 3:
*Locate matches multiple records - One setting in Lender record for failing with multiple matches or zero matches
Locate Fails Settings in Lender RS Library:
*Checked: Lender auto-rejects, borrower request moves on
*Unchecked: Request stays in lender queue to be manually searched or rejected
Category: Inventory - Alma
Subject: Requests - Alma
- Article last edited: 9/23/2016