Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Outdated User Group in Analytics for patron and borrower details on fulfillment subject area


    The user group on a User record was changed but in Analytics on fulfillment subject are under patron or borrower details the old user group is still shown. When looking at the user subject area you'll see the active user group.


    For both fields "Patron details" and "Borrower details" the data from the time of loan is relevant and therefor in both cases you see the old user group on Analytics.



    • Article last edited: 17-Jul-2019
    • Was this article helpful?