Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Overdue and Lost Loan Profile - Days After Due Date - Why is there a one-day delay in sending the letter?

    • Product: Alma

     

    Question 

    This setting says 4 Days After Due Date but the letter will be sent on the 5th day... Why?

    Answer 

    You should know that when you say 4 Days after Due Date, it does not mean that the letter will be sent on the 4th day.
    It is 4 full days.
    So the letter will be sent on the 5th day. 
    If you want the letter to be sent on the 4th day you have to put 3 Days after Due Date.

     


    • Article last edited: 26-Jan-2023