Overdue and Lost Loan Profile - Days After Due Date - Why is there a one-day delay in sending the letter?
- Product: Alma
Question
This setting says 4 Days After Due Date but the letter will be sent on the 5th day... Why?
Answer
You should know that when you say 4 Days after Due Date, it does not mean that the letter will be sent on the 4th day.
It is 4 full days.
So the letter will be sent on the 5th day.
If you want the letter to be sent on the 4th day you have to put 3 Days after Due Date.
- Article last edited: 26-Jan-2023