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    Ex Libris Knowledge Center

    Override On Shelf Request Policy

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    • Product: Alma

    Description

    When creating a physical item request, some staff members see a checkbox "Override on shelf request policy". Which role/privilege is needed to see this option?

    Resolution

    By default this privilege ("Override Paging Policy") is part of the Fulfillment Services Manager role only.


    Ex Libris staff can also add it to the Fulfillment Services Operator or Circulation Desk Operator roles if required.

     

    • Article last edited: 30-May-2019