Skip to main content
ExLibris
  • Subscribe by RSS
    • Back
    Alma
    Ex Libris Knowledge Center

    Request via API cannot be created when pickup location type is home delivery

    1. Last updated
    2. Save as PDF
    • Product: Alma
    • Product Version:
    • Relevant for Installation Type:

     

    Description

    The "create user request" API does not work when the pickup location type is home delivery:

     

    <pickup_location_type>USER_HOME_ADDRESS</pickup_location_type>

     

    Always the following error message is returned:

     

    <errorCode>401129</errorCode>

    <errorMessage>No items can fulfill the submitted request.</errorMessage>

    Resolution

    The reason may be that the user has no home address but only a work address. Please check the contact details. If there is only a work address, the following needs to be used:

     

    <pickup_location_type>USER_WORK_ADDRESS</pickup_location_type>

     

     

    • Article last edited: 26-April-2016