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    Scheduled Analytics job fails with reason "At least one of the fields is empty. Both fields should have a value."

    • Product: Alma

    Question

    The scheduled Analytics job completed with errors, and the job report states: "Reason: At least one of the fields is empty. Both fields should have a value." What does this error mean?

    Answer

    This message indicates that the Analytics Letter is disabled.

    In Configuration > General > Letters Configuration, toggle the Analytics Letter to be enabled.


    • Article last edited: 02-Sep-2020
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