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Some error occured while retrieving services - when clicking "Test Access" for a Portfolio

Question

"Some error occured while retrieving services" is triggered when checking a Portfolio > Edit > Linking Information tab > Test Access

Answer

Check that the Static URL field begins with: "http://".  If it starts only with: www.<...>, this is a cause of error in Alma.

The soluiton is to find the Portfolio > Edit > Linking Information tab > Static URL field > Add http:// before the www


  • Article last edited: 22-JULY-2016