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    Un-receive Items for a POL - is this functionality always enabled?

    • Article Type: Q&A
    • Product: Alma

    Question

    An order record was accidentally received. Trying to unreceive the POL - it can no longer be found in the Receive workbench.
    Is it because in our workflow? We don't check "Keep in Department". Is unreceiving not enabled in this case?

    Answer

    Correct. The un-receive feature applies only if the POL is still in the receiving department and has no requests or interested users associated with it.

    Additional Information

    A video about this process adds that un-receive applies only on one-time orders (https://www.youtube.com/watch?v=Wkua0Y2ZfW4&hd=1)

     

    See the latest in the Online Help.

     


    • Article last edited: 20-DEC-2021