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    What are the Ex Libris Support and Implementer Ex Libris users and can they be removed?

    • Article Type: Q&A
    • Product: Alma

    Question

    What are the Ex Libris Support ("exl_support") and Implementer Ex Libris ("exl_impl") accounts for, and is it possible or OK to remove them.

    Answer

    The users exl_support and exl_impl are used by the Ex Libris support teams and implementation teams. They are needed in order to log in to your systems and reproduce support problems reported by you. They must not be deleted.

     


    • Article last edited: 7/26/2016