Why can't I find any patrons when I search by user ID?
- Article Type: Q&A
- Product: Alma
Question
How come when I search for patron by user ID I do not find him? I go to alma > administration > user management > find and manage users.
Then I put in the user ID 1234567890 but do not find the related user.
Answer
The Find “All” for patrons is actually “All except email and identifiers”.
The e-mail and identifiers are encrypted and not part of the “all” index.
You can find the patron ID via the “identifiers” option from the drop-down box.
Category: User Management - Alma
Subject: Search and retrieve users - Alma
- Article last edited: 11/20/2013