Other Premium Services
There may be other services not covered by the above-mentioned categories which require expertise and help from Ex Libris. These may be data related services, help with topology changes, consultancy for complex problems, support with technical expertise or any other customized service. After an initial review and assessment of your individual requirements, Ex Libris will select the right expert to support the project with subject matter know-how. The expert will work directly with your team to define the scope, plan the project with you and work on the deliverables.
A typical service consists of:
- Requirement Assessment
- Scope Definition
- Delivery of the agreed work
- Engagement summary
- Follow-up to review the desired result and help with further questions
If you would like to know more, please contact Premium.Services@exlibrisgroup.com for more information on this offering.