Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    After SP 4.7 / 4.6 / 4.5.2 the Databases link does not workDatabases - not connecting through

    • Article Type: General
    • Product: Primo
    • Product Version: 4.5

    Problem Symptoms:
    In FE (Front End) when clicking the database link the light box loads but stays empty / hangs.

    Cause:
    ? In primo 4.5.2 the Database function was changed:
    The previous function was:
    <a onclick="loadSearchDbPage();return false;" href="#" title="Database">Find Databases</a>

    The new one is:
    <a onclick="openPrimoLightBox('searchDB','loadSearchDbPage','searchDbXml','');return false;" href="#" title="Databases">Find Databases</a>

    If the links to DB were implemented in one of the customized html pages, these pages do not receive the script / function change.

    Resolution:
    Locate the old script in the static html pages and replace it with the new script as described in the Cause section.

    Additional Information

    No restart is required, changes should be visible immediately.


    • Article last edited: 6/26/2014