Browse search error "No browse records found"
- Article Type: General
- Product: Primo
- Product Version: 4
- Relevant for Installation Type: Multi-Tenant, Dedicated-Direct, Local, Total Care
Problem Symptoms:
- Browse is configured correctly in:
* Mapping table: Browse lists
* PNX: browse section is valid, containing $D and $E (mandatory sub-fields)
* Mapping table: WS and XS IP: all the environment's IPs were added
- Browse search returns the error "No browse records found".
Cause:
The search scope that has the same code as the institution is missing from PNX search section.
Resolution:
1. In Primo BO go to Primo Home > Advanced Configuration > Full Normalization Rule Configuration
2. Edit your Normalization rule set, add the search scope that has the institution code to:
search:searchscope
search:scope
3. Deploy the set
4. Run update pipe
- Article last edited: 15/Jan/2017