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    Display of Collections in the Locations Tab is Not Working Correctly

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    • Article Type: General
    • Product: Primo

    Problem Symptoms:
    * Display of collections in the Locations tab isn't working correctly
    * Record has multiple locations
    * PNX <display:availlibrary> field contains multiple $$I subfields

    Cause:
    The Normalization rule for the $$I subfield in the <display:availlibrary> section is set to Action "MERGE" instead of "ADD". This puts the multiple locations' information in one <display:availlibrary> field instead of each location in its own field.

    Resolution:
    1) Change the Action in the Normalization Rule set to ADD.
    2) Save the NR set
    3) Deploy the NR set
    4) Run an update pipe
    5) Run an Indexing process
    6) Check the locations tab in the Front End search results

    Category: Front End - Primo

    Subject: Avaliability/RTA - Primo

    • Article last edited: 9/17/2014