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    Due date not updated after renew in Primo My Account

    • Article Type: General
    • Product: Primo
    • Product Version: 4.4

    Problem Symptoms:
    * After successfully renew item, due date in Primo My Account not updated
    * Refresh browser or log out and log back in, and correct due date displays

    Cause:
    The behavior is the result of Issue PRM-18683.

    Resolution:
    PRM-18683 is resolved in Primo 4.4 and higher.

    Additional Information

    Workaround: Patron can refresh My Account page to view updated due date after successful renewal.

    Category: Front End - Primo

    Subject: Sign In - Primo


    • Article last edited: 7/17/2014