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    PDS Wizard "500 internal server error" after sign in

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    • Article Type: General
    • Product: Primo
    • Product Version: 4
    • Relevant for Installation Type: Dedicated-Direct; Local;

    Problem Symptoms:
    ?· Internal Server Error when trying to access PDS WIZARD? with user Admin/Admin
    ?· In access_log under APCL (/exlibris/primo/p<r>_<x>/primoe/apache/logs) you will see 500 Error

    Cause:
    The file under /exlibris/primo/p<r>_<x>/pds/pdsadmin is not executable
    rw-rw-r-- 1 primo exlibris 3611 Sep 23 09:53 general_configuration.cgi

    Resolution:
    Run following 'chmod +x general_configuration.cgi' in specific path

    Category: PDS

    • Article last edited: 11/3/2015