ManagedConnectionFactory error in stopped pipe
- Article Type: General
- Product: Primo
- Product Version: 4
Problem Symptoms:
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In the Back Office:
- Update pipe is stuck or stopped due to zombie error.
In the BE Log:
- ERROR [t-NEP-bulk-21.PersistRecords] [c-JDBCExceptionReporter] - You are trying to use a connection factory that has been shut down: ManagedConnectionFactory is null.; - nested throwable:
Cause:
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This is a sizing issue in DB, most likely wrong SGA sizing.
Resolution:
1. Send a sizing request to ExLibris Sizing Manager for a sizing re-assessment.
2. Apply advised changes.
Category: BO monitoring
Subject: Pipes Monitoring
- Article last edited: 14-May-2018