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    Statistical Reports

    Statistical reports appear on the right side of the Primo Reports page and display statistical information from your servers, such as click actions on your FEs and searches. The source of each action may be from the Primo FE, Web services, X-Services, deep links, or the Services Page.
    Primo Reports Page
    The statistical reports described in Statistical Reports are created from the following Oracle tables, which are updated every 1000 actions or every half hour.
    • S_CLICK_SUMMARIES – Provides the data used for the click action reports (such as Facet Clicks and Click Events).
    • S_SEARCH_SUMMARIES – Provides the data used for the search reports (such as Search Statistics and Top Search Terms). The following categories are used in the search statistic reports:
      • local – Includes searches performed in your local Primo index. Prior to the April 2015 release, this category also included blended searches with any other target except for MetaLib.
      • deep_search – Includes searches performed in Primo Central, EBSCO, WorldCat, and so forth. In addition, it includes blended deep searches (such as Primo Central and EBSCO).
      • remote – Includes any search with MetaLib, including MetaLib with another search engine (such as your local Primo index, Primo Central, or a deep search adaptor).
      • blended – Includes searches performed in your local Primo index and a deep search adaptor (which includes Primo Central and excludes MetaLib). Any blended search performed with MetaLib is considered remote.
    Statistical Reports
    Report Name Description
    Statistics concerning the search strings used for Browse searches performed in the system.
    Lists statistics concerning the number of clicks registered for different records in the system.
    Lists the remote search statistics, broken down by the hour and length of the search in seconds.
    Lists the local search statistics, broken down by the hour and length of the search in seconds.
    Graphs the local and remote search statistics, which includes the total searches, number of results, and response time.
    Lists PNX statistics.
    Statistics concerning the searches performed in the system.
    Statistics concerning the search strings used for searches performed in the system.
    The I/O, memory, and CPU usage by time.
    Statistics concerning personal sets created with the Find Database function (MetaLib).
    Displays annual statistics for a selected institution, view, and event.
    Displays annual search statistics for a selected institution and view.
    Displays click event statistics for a selected institution, view, and period of time.
    Displays hourly statistics for a selected institution, view, and day.
    Displays facet click statistics for a selected institution, view, and period of time.
    Displays search statistics for a selected institution, view, and period of time.
    Displays the top search terms by letter for a selected institution, view, and period of time.
    Displays the top search terms for a selected institution, view, and period of time.

    Browse String Statistics

    This report allows you to display the search strings and the number of times each string was entered over a specified number of days. Intially, the results are grouped by the first character of the search string. You can drill down further by clicking the character link in the Searches Starting With columm.
    To view the Browse String Statistics report:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Browse String Statistics.
      The Parameter dialog box opens.
    3. Enter the following parameters:
      • Institution – select All Institutions or a specific institution from the drop-down list.
      • Source – select All or a specific source from the drop-down list.
      • Start Date – specify the start date of the statistics to include in the report.
      • End Date – specify the end date of the statistics to include in the report.
      • List Type – select the type of Browse from the drop-down list.
    4. Click OK.
      The report displays the Browse string statistics.
      Example Subject Browse String Statistics Report
      From this page, you can view the following variations of the report by clicking the following links:
      Example Subject Browse Drill-Down Report
      • Sort the information by column by clicking the column heading.
      • Click a character link to display all of the search strings that started with that character.

    Click Through Statistics

    This report displays statistical information that relates to end-user activity on the Front End (FE) interface. The report displays the number of times a function or page on the FE interface (such as basic and advanced search) is accessed or used.
    Searches performed in the Primo Central scope are reported under the DS category.
    To view the Primo Click Through Statistics report:
    1. On the Back Office’s home page, click Primo Reports.
      The Primo Reports page opens.
    2. Select Click Through Statistics to view the system's click-through statistics.
      The Parameter dialog box opens.
    3. Enter the following parameters and then click OK:
      • Institution – select All Institutions or a specific institution from the drop-down list.
      • Group – select All Groups or a specific group from the drop-down list.
      • Source – select All or a specific source from the drop-down list.
      • Start Date – specify the start date of the statistics to include in the report.
      • End Date – specify the end date of the statistics to include in the report.
      The Click Through Statistics page opens.
      Click Through Statistics Page
    4. On the Click Through Statistics page, you can display more detailed information by clicking the following links:

    Click Through Statistics Details Report

    This report contains detailed information per institution.
    Click Through Statistics Details Page
    The following table describes the fields in the Click Statistics Details page.
    Click Through Statistics Details
    Column Name Description
    Date/Time
    The date on which a click was recorded in the system. This column is divided according to the clicks in the Basic Search, Full Display, and GetIt! sections of the Front End.
    Count
    This number indicates the number of clicks recorded on this date. This column is divided according to the clicks performed in the Basic Search, Full Display, and GetIt! sections of the Front End.
    Click Value
    The type of resource that was clicked.
    Institution
    The institution from which the click was performed.
    User Group
    The user group of the user that performed the click.
    On/Off Campus
    Indicates whether the User was on or off campus while performing the click.
    Click Type
    Indicates the type of click (for example, add to eShelf, eShelf page, and help) that was performed. For more information, see Click Type Details.
    The following table describes the types of clicks that are reported on the Click Statistics Details page.
    Click Type Details
    Click Type Description
    Add a review
    Number of times users added a review to a record.
    Add page to e-shelf
    Number of times users clicked the Add page to e-Shelf option.
    Every record added is counted as a Add to e-Shelf type of click.
    Add Tags
    Number of times users added a tag to a record.
    Editing an existing tag is not counted as a statistic.
    Add to eShelf
    Number of times users added records to their e-Shelves.
    Advanced Search
    Number of times users searched from the Advanced search box.
    Alma A-Z
    Number of times users accessed the A-Z page.
    This is only relevant to customers with Alma.
    Basic Search
    Number of times users searched from the Basic Search box.
    Browse Page
    Number of times users clicked the Browse option.
    Browse Related
    Number of times users clicked an entry to display records linked to a browse list entry, and the number of times they clicked the title of a record linked to an entry.
    Browse Search - Author, Title, Subject, or Call number
    Number of times users browsed a specific browse list.
    Clicking the Prev/Next on the browse result page is counted as a Browse Search of the same type as the original query.
    bX Hot Articles
    Number of times users clicked Show/Hide bX articles.
    Create Alert
    Number of times users created an alert after saving a query.
    Details Print
    Number of times users printed a record from the Actions menu on the Details tab.
    Did You Mean
    Number of times users clicked Did You Mean.
    Display Details Tab
    Number of times users display the Details tab.
    Display institution from Get It tab
    Number of times users selected another institution from the Institutions lightbox.
    This is only relevant to customers with Alma.
    Display Tags and Reviews
    Number of times users displayed the Tags and Reviews tab.
    DS
    Number of times a Deep Search adaptor was searched from the FE, Web services, and X-Services.
    eShelf Page
    Number of entries and actions by users on the e-Shelf page.
    Eshelf Print
    Number of times users sent an item to Print from the eShelf.
    Full Display
    Number of times the Full record Display service was requested with Web services, X-services, or Permalinks.
    Get it
    Number of times the 'GetIt' service (request for delivery options) is sent from a Web Service or an X-Service request.
    GetIt!Link1
    Number of times users displayed the Get It1 tab.
    GetIt!Link2
    Number of times users displayed the Get It2 tab.
    Locations
    Number of times users displayed the Locations tab.
    Next Page
    Number of times users clicked Next Page.
    Permalink
    Number of times users invoked the Permalink option from the Actions menu.
    Personal Data
    Number of changes made by users on the Personal Settings page.
    Previous Page
    Number of times users clicked the Previous page option.
    Refine
    Number of times users selected or removed a facet.
    Remote More
    Number of times users clicked the Display more results? link to display additional results from a MetaLib search.
    Request for services
    Number of times Primo displays the Alma Services Page.
    This is only relevant to customers with Alma.
    Save Search
    Number of times users save a query, which includes both options: save search only and save search and create alert.
    Send an email
    Number of times an email is sent from the FE.
    Sign-in
    Number of successful sign-ins.
    SMS
    Number of SMS messages sent from Primo.
    Start Session
    Number of new sessions.
    A new session is started by opening the FE the first time in a browser, changing the view, or re-accessing the FE after the session has ended.
    Subscribe RSS
    Number of times users subscribed to RSS from the Saved Queries page.
    Tags Page
    Number of times the Tags page was accessed from the main menu.
    View institutions in Get It tab
    Number of times the More option was invoked to display the Institutions lightbox.
    This is only relevant to customers with Alma.

    Search Statistics Report

    This report graphically displays the details for basic and advanced search statistics per institution.
    Search Statistics Page
    The following table describes the fields on the Search Statistics page.
    Search Statistics Details
    Column Name Description
    Date
    The month in which the system tallied the statistics.
    Search Type
    The type of search on which the statistic is based.
    Click Count
    The number of clicks recorded in the specific Search Type.

    Did You Mean Statistics Report

    This report graphically displays the details for Did You Mean statistics per institution.
    Did You Mean Statistics Page
    The following table describes the fields on the Search Statistics page.
    Search Statistics Details
    Column Name Description
    Date
    The month in which the system tallied the statistics.
    Click Count
    The number of clicks recorded for Did You Mean.

    Refine (Facet) Statistics Report

    This report graphically displays the details for facet statistics per institution.
    Refine (Facets) Statistics Page
    The following table describes the fields on the Search Statistics page.
    Search Statistics Details
    Column Name Description
    Facet Type
    The type of facet on which the statistic is based.
    Click Count
    The number of clicks recorded in the specific Search Type.

    Hourly Remote Statistics

    This report displays an hourly report of remote search counts per day, and includes the total number of searches and the total number of searches by response time.
    To view the Hourly Remote Statistics report:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Hourly Remote Statistics.
      The Parameter dialog box opens.
    3. Enter the following parameters and then click OK:
      • Choose Date – Enter a date or click the Date wizard to select a date.
      • Institution – Select All Institutions or a specific institution from the drop-down list.
      • Group – Select All Groups or a specific group from the drop-down list.
      • Source – Select All or a specific source from the drop-down list.
      The Hourly Search Statistics report opens.
      Hourly Remote Statistics
      The following table describes the fields on the Hourly Remote Statistics page.
      Hourly Remote Statistics Description
      Field Description
      Hour
      The hour of the day (00 - 24).
      Total Search Count
      Total number of remote searches.
      Searches Under 5 Seconds
      Total number of remote searches less than five seconds.
      Searches Between 5 and 10 Seconds
      Total number of remote searches between five and ten seconds.
      Searches Between 10 and 15 Seconds
      Total number of remote searches between 10 and 15 seconds.
      Searches Between 15 and 20 Seconds
      Total number of remote searches between 15 and 20 seconds.
      Searches Over 20 Seconds
      Total number of remote searches over 20 seconds.

    Hourly Search Statistics

    This report displays an hourly report of local search counts, broken down by the length of the search in seconds.
    To view the Hourly Search Statistics report:
    The Primo Reports page opens.
    The Parameter dialog box opens.
    1. On the Back Office’s home page, select Primo Reports.
    2. Click Hourly Search Statistics.
    3. Enter the following parameters and then click OK:
      • Choose Date – Enter a date or click the Date wizard to select a date.
      • Institution – Select All Institutions or a specific institution from the drop-down list.
      • Group – Select All Groups or a specific group from the drop-down list.
      • Source – Select All or a specific source from the drop-down list.
      The Hourly Search Statistics report opens.
      Hourly Search Statistics
      Hourly Search Statistics Description describes the parameters on the Hourly Search Statistics page.
      Hourly Search Statistics Description
      Field Description
      Hour
      The hour of the day (00 - 24).
      Total Search Count
      Total number of local searches.
      Searches Under 1 Second
      Total number of local searches less than one second.
      Searches Between 1 and 3 Seconds
      Total number of local searches between one and three seconds.
      Searches Over 3 Seconds
      Total number of local searches over three seconds.

    PNX Click Statistics

    This report graphs the local and remote search statistics, broken down by the total searches, number of results, and response time.
    To view the PNX Click Statistics report:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click PNX Click Statistics.
      The Parameter dialog box opens.
    3. Enter the following parameters and then click OK:
      • Institution – Select All Institutions or a specific institution from the drop-down list.
      • Start Date – Enter a start date or click the Date wizard to select a start date.
      • End Date – Enter an end date or click the Date wizard to select an end date.
      The PNX Clicks Statistics report opens.
      PNX Click Statistics
      To display the details per week, click the Click here to see details link.
      PNX Clicks Weekly Details
      Hourly Search Statistics Description describes the parameters on the PNX Clicks Search Statistics page.
      PNX Clicks Search Statistics Description
      Field Description
      Week
      The week of the report per type of search.
      Number of Searches
      Total number of searches per type of search.
      Average Number of Results
      The average number of results per type of search.
      Average Response Time
      The average response time per type of search.
      Average Full Time
      The average time to return the results per type of search.

    PNX Statistics

    This report provides an overview of all PNX records in the system and includes the type of PNX records, the state of the PNX records in the database and in the index, and the dedup and FRBR statistics.
    To view the Primo PNX Statistics report:
    1. From Primo's home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click PNX Statistics to view the system's PNX statistics.
      The PNX Statistics page opens.
      Depending on the amount of information in your system, it may take a couple of moments for the PNX statistics page to display.
      PNX Statistics Page (Part 1 of 2)
      PNX Statistics Page (Part 2 of 2)
      The following table describes the fields in the PNX Statistics page.
      PNX Statistics Details
      Report Name Description
      PNX Statistics:
      Total
      The total number of records in the system.
      Dedup Groups
      The total number of Dedup groups in the system.
      FRBR Groups
      The total number of FRBR groups in the system.
      PNX Type:
      Single
      The number of records that have been indexed.
      New/Updated
      The number of records that need to be updated.
      Dedup Single
      The number of records that have been through the Dedup process and are waiting for indexing.
      FRBR Member
      The total number of records that belong to a FRBR group.
      FRBR Merge
      The number of FRBR records that represent a FRBR group. This should be the same as the number of FRBR groups.
      Dedup Member
      The total number of records that belong to a Dedup group.
      Dedup Merge
      The number of FRBR records that represent a Dedup group. This should be the same as the number of Dedup groups.
      Persistence Control:
      After FRBR Merge
      The number of records that have been merged into a FRBR group.
      New
      The number of records waiting to be merged.
      After Dedup Merge
      The number of records that have been merged into a Dedup group.
      Search Engine Control:
      New
      The number of records in the search engine.
      Non-indexed (New)
      The number of non-indexed records.
      Dedup Statistics:
      Dedup Group Size
      The number of records in a group of Dedup merged records.
      You can click on the group size number to display the list of the Dedup groups that are of that size. You can then click on a specific group to display the merged records contained in the group.
      Dedup Groups
      The number of groups containing the amount of records specified in the Dedup Group Size field.
      FRBR Statistics:
      FRBR Group Size
      The number of records in a group of FRBR merged records.
      You can click on the group size number to display the list of the FRBR groups that are of that size. You can then click on a specific group to display the merged records contained in the group.
      FRBR Groups
      The number of groups containing the amount of records specified in the FRBR Group Size field.
    3. Click View Length Statistics to view the system's length statistics.
      The PNX Lengths page opens.
      PNX Lengths Page
      The following table describes the PNX Lengths page.
      PNX Lengths Description
      Field Description
      Blocks per Record
      The number of blocks used for the systems records. Each physical block contains up to 8 Kb of records.
      PNX records
      Lists groups of the system's PNX records.
      PNX Average Length (KB)
      Lists the average PNX record size for each group, in kilobytes.
      Source Records
      Lists groups of the system's Source Records.
      Source Average Length (KB)
      Lists the average Source record size for each group, in kilobytes.

    Search Statistics

    This report displays the total searches, number of results, and response time for the following types of searches:
    • Local searches are searches that are performed within local scopes such as libraries and digital entities.
    • Remote searches are searches that are performed remotely via MetaLib. Note that these statistics can also be viewed via MetaLib statistics.
    Because SFX click are performed outside of Primo, these statistics can be viewed only via SFX reports.
    To view the Primo Search Statistic report:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Search Statistics to view the system's Search statistics.
      The Parameter dialog box opens.
    3. Specify the institution and the date of the week in the respective drop-down lists.
      The Search Statistics page opens.
      Search Statistics Page
      From this page, you can get more details by clicking the following links:
      • Month link – displays the graphs for the specified month.
      • Click here to see details – displays the details for the current page.
    4. Use the instructions in Search Engine Monitoring to manage the search statistics.

    Search Strings Statistics

    This report displays the number of times a search string has been used. For each search term, the report includes the scope type (local, remote, or DS), search count, and search response time.
    To view the Primo Search Strings Statistics report:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Search Strings Statistics.
      The Parameter dialog box opens.
    3. Specify All Institutions or a specific institution from the drop-down list.
      The report displays the search string statistics.
      Search Strings Statistics Report
      From this page, you can view the following variations of the report by clicking the following links:
      • Click the Number of Search Strings link to display the report sorted by the number of search strings.
      • Click the Searches Starting With link to display the report sorted by the first character of the search string.
      • Click a character link to display all of the search strings that start with that character.

    System Monitoring

    This report displays information regarding the system on a specified day (such as memory usage, high I/O rates, and CPU incidents).
    To view the Primo System Monitoring report:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click System Monitoring.
      The Parameter dialog box opens.
    3. Specify the date that you want to monitor from the drop-down list.
      The report displays the system monitoring statistics for the specified date.
      System Monitoring Report
      From this page, you can view the following variations of the report by clicking the following links:
      • Click the Number of Search Strings link to display the report sorted by the number of search strings.
      • Click the Searches Starting With link to display the report sorted by the first character of the search string.
      • Click a character link to display all of the search strings that start with that character.

    Users Personal Sets Report

    This report displays the following statistics about user personal database sets created with the Find Database function (for MetaLib):
    • Number of sets created – Displays the total number of sets that were created by users.
    • Number of users that created sets – Displays the total number of users that have created sets.
    • Number of sets per user – Displays the total number of sets created per user. The information is grouped by number of sets: 1, 2, 3, 5 - 10, and above 10 sets.
    To view the Primo Users Personal Sets report:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Users Personal Sets Report.
      The Parameter dialog box opens.
    3. Enter the following parameters:
      • Institution – Select All Institutions or a specific institution from the drop-down list.
      • Start Date – Enter a start date or click the Date wizard to select a start date.
      • End Date – Enter an end date or click the Date wizard to select an end date.
    4. Click OK:
      The report displays the user personal sets statistics.
      Users Personal Sets Report

    Annual Event Statistics

    This report displays the number of times functions were invoked in the past year for a selected institution, view, and event. For more information on the types of events that are tracked, see Click Type Details.
    To view the annual event statistics:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Annual Event Statistics.
      The Parameter dialog box opens.
    3. Enter the following parameters in the dialog box:
      • Institution – Select All Institutions or a specific institution from the drop-down list.
      • View – Select a view.
      • Event Type – Select a type of event (such as add tags, add a review, and so forth).
    4. Click OK:
      The report displays the annual event statistics.
      Annual Event Statistics

    Annual Search Statistics

    This report displays the search statistics per year and month for a selected institution and view.
    To view the annual search statistics:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Annual Search Statistics.
      The Parameter dialog box opens.
    3. Enter the following parameters:
      • Institution – Select All Institutions or a specific institution from the drop-down list.
      • View – Select a view.
    4. Click OK:
      The report displays the annual search statistics.
      Annual Search Statistics

    Click Events Statistics

    This report displays the event statistics for all functions (such as add to eShelf, eShelf page, and help) for a selected institution, view, and period of time. For information on the type of clicks this report tracks, see Click Type Details.
    The chart is limited to the top 10 most clicked functions.
    To view the click events statistics:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Click Events.
      The Parameter dialog box opens.
    3. Enter the following parameters:
      • Institution – Select All Institutions or a specific institution from the drop-down list.
      • View – Select a view.
      • Start Date – Enter a start date or click the Date wizard to select a start date.
      • End Date – Enter an end date or click the Date wizard to select an end date.
    4. Click OK:
      The report displays the click events statistics.
      Click Events Statistics

    Daily Search Statistics

    This report displays the average search response times per hour for a selected institution, view, and day.
    To view the daily search statistics:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Daily Search Statistics.
      The Parameter dialog box opens.
    3. Enter the following parameters in the dialog box:
      • Institution – Select All Institutions or a specific institution from the drop-down list.
      • View – Select a view.
      • Date – Enter a date or click the Date wizard to select a date.
    4. Click OK:
      The report displays the daily search statistics.
      Daily Search Statistics

    Facet Clicks Statistics

    This report displays the number of times a facet type was clicked for a selected institution, view, and period of time.
    To view the facet click statistics:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Facet Clicks.
      The Parameter dialog box opens.
    3. Enter the following parameters:
      • Institution – Select All Institutions or a specific institution from the drop-down list.
      • View – Select a view.
      • Start Date – Enter a start date or click the Date wizard to select a start date.
      • End Date – Enter an end date or click the Date wizard to select an end date.
    4. Click OK:
      The report displays the facet clicks statistics.
      Facet Clicks Statistics

    Search Statistics

    This report displays the following search statistics for a selected institution, view, and period of time:
    • Number of searches
    • Drill-down to daily report – number of searches per hour
      • Average response time
    To view the search statistics:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Search Statistics.
      The Parameter dialog box opens.
    3. Enter the following parameters:
      • Institution – Select All Institutions or a specific institution from the drop-down list.
      • View – Select a view.
      • Start Date – Enter a start date or click the Date wizard to select a start date.
      • End Date – Enter an end date or click the Date wizard to select an end date.
    4. Click OK:
      The report displays the search statistics.
      Search Statistics

    Search Terms by Letter Statistics

    This report displays the following statistics for a selected institution, view, and period of time:
    • Number of searches by letter
    • Drill-down to search terms and number of searches
    To view the search terms by letter statistics:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Search Terms by Letter.
      The Parameter dialog box opens.
    3. Enter the following parameters:
      • Start Date – Enter a start date or click the Date wizard to select a start date.
      • End Date – Enter an end date or click the Date wizard to select an end date.
      • Institution – Select All Institutions or a specific institution from the drop-down list.
      • View – Select a view.
    4. Click OK:
      The report displays the search terms statistics by letter.
      Search Terms by Letter Statistics

    Top Search Terms Statistics

    This report displays the top 25 search terms for a selected institution, view, and period of time.
    To view the top search terms statistics:
    1. On the Back Office’s home page, select Primo Reports.
      The Primo Reports page opens.
    2. Click Top Search Terms.
      The Parameter dialog box opens.
    3. Enter the following parameters:
      • Institution – Select All Institutions or a specific institution from the drop-down list.
      • View – Select a view.
      • Start Date – Enter a start date or click the Date wizard to select a start date.
      • End Date – Enter an end date or click the Date wizard to select an end date.
    4. Click OK:
      The report displays the top search terms statistics.
      Top Search Terms Statistics
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