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    Primo November 2017 Known Issues

    The following table lists the known issues for the new UI in the Primo November 2017 release.
    Category Issue
    New UI fails to open when any of the tiles is not configured
    If any of the views tiles is not configured, the new UI will either not open or a specific tab will freeze. To resolve this issue:
    • Edit your view.
    • For each page on the Tile Configuration (Home Page, Full Display, and Brief Display) edit and save every tile.
    • Deploy the view.
    If the problem persists, please contact support.
    Locations for Aleph and Voyager
    Priority sort is not updated by RTA.
    Authors display
    Change in the design for a long list of authors.
    Mobile
    • Advanced search is not displayed
    • Labels section is not displayed
    • Rendering display issues when rotating the device
    • IOS and dual login – user fails to login after a search was performed
    • Missing PDS “remember me” option
    • Does not work with Chrome on IOS
    Imports to Mendeley
    When a title with double quotes is imported into Mendeley, the title does not display.
    (New UI) Sort option for My Favorites
    The sort option in My Favorites is not supported for iOs /safari + Android.
    (New UI) Featured Results on Safari iPhone.
    Featured Results on Safari iPhone do not display the title.
    (New UI) No results for Database and Journal Search. When switching to Chinese, no results display for journal and database searches.
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